Technical Support Service Bundle Packages
With several Technical Support Service Bundle Packages available, you can choose between our different options and find the package that best suits your compounding needs.
Option A
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: N/A
- Compounding Inquiries - Tier 12: N/A
- Compounding Inquiries - Tier 22: N/A
- Rebates When Renewing a Bundle Pack3: 25% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $450 USD
Option B
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: 3
- Compounding Inquiries - Tier 12: 120 minutes
- Compounding Inquiries - Tier 22: 30 minutes
- Rebates When Renewing a Bundle Pack3: 10% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $600 USD
Option C
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: 10
- Compounding Inquiries - Tier 12: 500 minutes
- Compounding Inquiries - Tier 22: 90 minutes
- Rebates When Renewing a Bundle Pack3: 10% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $995 USD
Option D
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: 30
- Compounding Inquiries - Tier 12: 1500 minutes
- Compounding Inquiries - Tier 22: 120 minutes
- Rebates When Renewing a Bundle Pack3: 10% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $1995 USD
Option E
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: 5
- Compounding Inquiries - Tier 12: 240 minutes
- Compounding Inquiries - Tier 22: 60 minutes
- Rebates When Renewing a Bundle Pack3: 10% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $795 USD
Option F
Services Included:
- Online Formula Download1: Full Access
- New Customized Formulas: 5
- Compounding Inquiries - Tier 12: 120 minutes
- Compounding Inquiries - Tier 22: 30 minutes
- Rebates When Renewing a Bundle Pack3: 10% Discount
- Add Another Store Location for a Reduced Price3: 20% Discount
- Annual One-Time Fee4: $650
1 The daily limit of formula downloads has been set at 30 formulas per day.
2 Compounding inquiries are subject to time limits. Our TSS Department staff will advise clients on how long their inquiry will take before starting. Compounding inquiries are measured by minute from initial inquiry call to completion of inquiry.
3 Rebates for renewal of a bundle pack or addition of another store location is applicable only on the listed regular catalog price for a given bundle pack.
4 All prices are quoted in US Dollars and subject to change. Expiry on any of the bundle pack options are based on the limits of the individual components or 1 year, whichever comes first.
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